Shipping Policy
Thank you for shopping with us. This Shipping Policy explains how and when your orders are processed, shipped, and delivered.
1. Order Processing
- All orders are processed within 1–2 business days (excluding weekends and public holidays).
- Orders placed after business hours will be processed on the next business day.
- You will receive a confirmation email once your order has been processed and shipped.
2. Shipping Methods & Delivery Time
We work with trusted shipping partners to ensure fast and secure delivery.
- Standard Shipping: 2–5 business days
- Express Shipping: 1–2 business days (where available)
Delivery times may vary depending on your location, weather conditions, or courier delays.
3. Shipping Fees
- Shipping fees are calculated at checkout based on order weight, size, and destination.
- Promotional offers may include free shipping on selected products or minimum order values.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your shipment through the courier’s website.
5. Shipping Locations
- We currently ship nationwide.
- International shipping availability depends on the destination and will be shown at checkout.
6. Delays & Exceptions
- Delivery delays may occur due to customs clearance, public holidays, or unforeseen circumstances.
- We are not responsible for delays caused by incorrect or incomplete shipping information provided by the customer.
7. Damaged or Lost Packages
- If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.
- In case of lost shipments, we will coordinate with the shipping company to resolve the issue as quickly as possible.
8. Address Changes
- Address changes can only be made before the order is shipped.
- Once shipped, we are unable to modify the delivery address.
9. Contact Us
If you have any questions about our Shipping Policy or your order, please contact our customer support team.
This policy may be updated from time to time without prior notice. Please review it periodically for changes.