Cancellation Policy – Al Reda Stores

At Al Reda Stores, we strive to provide a smooth and reliable shopping experience. This Cancellation Policy explains how and when orders can be canceled.

1. Order Cancellation (Before Shipping)

1. Customers may request cancellation before the order is shipped.
2. Once approved, the order will be canceled and any applicable amount will be refunded (if payment was made in advance).

2. Orders Already Shipped

1. Orders cannot be canceled after shipment.
2. In this case, customers must follow the Return & Exchange Policy after receiving the order.

3. Special Orders & Custom-Made Products

Cancellation is not permitted for:

1. Custom-made products (including manufactured Voltage Stabilizers).
2. Products cut, weighed, or prepared specifically for the customer.
3. These orders cannot be canceled once preparation or manufacturing has begun.

4. International Orders

1. International orders cannot be canceled after payment due to immediate processing and export preparation.
2. Shipping fees, customs duties, and international handling charges are non-refundable.

5. Incorrect or Incomplete Information

If an order cannot be delivered due to incorrect address or incomplete customer information:

1. The customer is responsible for reshipping fees.
2. The order cannot be canceled after shipment.

6. Company Rights

Al Reda Stores reserves the right to cancel any order in cases of:

1. Payment issues
2. Incorrect pricing
3. Product unavailability
4. Suspected fraud

Any paid amount will be refunded if the cancellation is initiated by the company.

7. Contact Us

For cancellation requests or questions, please contact us through the official communication channels listed on our website.