Wallet System – Al Reda Stores

The Wallet System at Al Reda Stores allows customers to add balance, pay instantly, receive refunds faster, and enjoy bonus credits every time they top up their wallet.

It is designed to make the shopping experience faster, easier, and more efficient for all customers and business accounts.

📌 What Is the Wallet?

The wallet is a digital balance inside your account that you can use to pay for any order.

It can be used for:

1. New purchases
2. Price differences during product exchanges
3. Refunds
4. Adding extra balance to prepare for large orders
5. Receiving bonus credit for every top-up

📌 How to Add Balance to Your Wallet

You can top up your wallet using:

1) Online Payment Methods

All supported digital payment options are available.

2) Bank Transfer

Send the amount to our bank account and it will be added to your wallet once verified.

3) Extra Amount Collected by Courier

If the courier collects more than the order amount, the difference is added automatically to your wallet.

4) Manual Top-Up by Customer

You can add money anytime using online payment or bank transfer.

🎁 Bonus on Every Wallet Top-Up

Every time you add balance to your wallet, you receive a bonus credit automatically.

1. Add more → get more bonus
2. Bonus is added instantly after your payment is confirmed

📌 Wallet Benefits

1. Instant checkout without re-entering payment details
2. Receive refunds immediately when paid by wallet or online payment
3. Balance appears instantly after online payment
4. Perfect for frequent buyers and business accounts
5. Safe, accurate, and eliminates cash errors
6. Works with all products on the website
7. More efficient for large or repeated orders

📌 Refunds to Wallet (Updated)

Refunds are handled based on the payment method:

A) Wallet or Online Payment

➡️ Refund is issued immediately once the returned item reaches our warehouse.

B) Cash on Delivery (Collected by the Courier)

➡️ Refund is issued after we receive the collected amount from the courier company.

C) Between 14 and 30 Days

➡️ Refund is issued to the wallet only (not cash).

📌 How to Top Up Your Wallet

1. Log in to your account
2. Open the Profile page
3. Select Add Wallet Balance
4. Choose a payment method
5. Complete the payment
6. Balance + bonus is added automatically